Contact Us

To view your card balance and transaction history, on the home page enter your card number, last 4 digits of your phone number when you registered the card and the 3 digit code found on the back of your card. If this is your first time logging into the website the default phone password is 9999.

For any other enquiries please call or email us on the contact channels below and ensure that you provide your name and the full 30 digit number appearing beneath the barcode on the back of the card.


  • 1800 178 743